Frequently Asked Questions
Everything you need to know before starting your OEM / ODM project.
Each bb cream shipment includes the certificate of analysis, packing list, commercial invoice and any export documents required for Africa. On request we provide batch manufacturing records, stability summaries and the safety documentation your importer needs for customs clearance. Documents are prepared alongside production rather than after it, which prevents the common delay where goods are ready but paperwork is not. Our team can walk through the options for bb cream on a short call, and we will confirm the specification in writing before any deposit is requested.
We work with established fragrance houses and can match a target profile or build a new one around your positioning for facial oil. If you have a benchmark, share it and we will develop to that direction, including fragrance-free or low-allergen options where your retailer requires them. Fragrance is assessed during stability so the scent does not drift or discolour the facial oil base over time. Our team can walk through the options for facial oil on a short call, and we will confirm the specification in writing before any deposit is requested.
Active content in facial cream is verified through incoming raw material certificates and, where the claim depends on it, quantitative testing of the finished batch. We confirm the assay against the specification used during development, so the level in production matches the level that was tested. This documentation supports your label claim for Southeast Asia and protects you if a retailer or regulator asks for evidence. Our team can walk through the options for facial cream on a short call, and we will confirm the specification in writing before any deposit is requested.
We adapt your artwork to the print specification of each component and review the copy against labelling rules for Latin America. That covers mandatory statements, net quantity placement, ingredient listing order, responsible person details and any warnings your product class requires. For exfoliating pad we flag issues before plates are made, which avoids the costly reprint that comes from catching a labelling error after production. Our team can walk through the options for exfoliating pad on a short call, and we will confirm the specification in writing before any deposit is requested.
For facial oil that is sensitive to heat or freezing, we review the stability data to define an acceptable transit range and plan packaging and routing accordingly. Where needed we use insulated cartons, cool-chain freight or seasonal routing for Japan and South Korea, and we confirm the approach before quoting. We also advise on storage guidance so your warehouse and retail partners keep the product within the validated range. Our team can walk through the options for facial oil on a short call, and we will confirm the specification in writing before any deposit is requested.
Fragrance-free cleanser is formulated without added perfume, using raw materials selected for low odour so the base itself smells neutral. This is different from masking an odour, and we verify the result with sensory panels rather than relying on the ingredient list alone. Fragrance-free positioning is well supported for North America where consumer demand for simplified formulas continues to grow. Our team can walk through the options for cleanser on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Beyond filling, we support packaging design, component sourcing and artwork adaptation for concealer. Popular choices include wand tubes and pots, and we work with established mould suppliers when you need a custom silhouette. Our team checks component compatibility with your formula during stability testing, which prevents leaking, panel swelling or pump failure after filling. Our team can walk through the options for concealer on a short call, and we will confirm the specification in writing before any deposit is requested.
Every bb cream candidate goes through accelerated and real-time stability, including temperature cycling, freeze-thaw, light exposure and centrifuge checks. We also run packaging compatibility testing so the formula does not interact with the closure, lining or pump over the intended shelf life. Results are recorded against HACCP-aligned process control documentation requirements, and we only release a formula once it has held specification for the agreed test window. Our team can walk through the options for bb cream on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We regularly develop lotion without silicones, PEGs or ethanol, replacing them with sensory alternatives that preserve spreadability and after-feel. Removing these materials changes texture, so we iterate on the sample rather than making a like-for-like substitution. Ingredient selection is screened against your retailer's restricted list, and we document compliance at formula level for the Middle East. Our team can walk through the options for lotion on a short call, and we will confirm the specification in writing before any deposit is requested.
Active content in serum is verified through incoming raw material certificates and, where the claim depends on it, quantitative testing of the finished batch. We confirm the assay against the specification used during development, so the level in production matches the level that was tested. This documentation supports your label claim for the European Union and protects you if a retailer or regulator asks for evidence. Our team can walk through the options for serum on a short call, and we will confirm the specification in writing before any deposit is requested.
