Frequently Asked Questions
Everything you need to know before starting your OEM / ODM project.
Yes. Send us a physical sample or the full ingredient declaration of your reference mascara, and our laboratory will reverse-engineer the sensory profile. We evaluate viscosity, spreadability, absorption, and after-feel, then iterate until the match is within an agreed tolerance. Where a specific raw material is unavailable or restricted in your target market, we propose a functional alternative built around Propolis Extract and validate it side by side with your benchmark before you decide. Our team can walk through the options for mascara on a short call, and we will confirm the specification in writing before any deposit is requested.
Each hand cream shipment includes the certificate of analysis, packing list, commercial invoice and any export documents required for Africa. On request we provide batch manufacturing records, stability summaries and the safety documentation your importer needs for customs clearance. Documents are prepared alongside production rather than after it, which prevents the common delay where goods are ready but paperwork is not. Our team can walk through the options for hand cream on a short call, and we will confirm the specification in writing before any deposit is requested.
Scaling shampoo starts with a lab batch, then a pilot batch on production equipment to expose shear, heating and cooling differences that the bench cannot predict. We adjust manufacturing parameters at pilot stage and confirm the bulk batch matches the approved sample on viscosity, appearance and performance. This is where most reformulation costs are avoided, so we do not skip the pilot step even when the timeline is tight. Our team can walk through the options for shampoo on a short call, and we will confirm the specification in writing before any deposit is requested.
Allergen declaration for hand cream is built from the full formula including fragrance composition, and we review it against the list applicable to the Middle East. Production lines are cleaned between runs under a documented procedure, and shared-equipment risk is assessed before scheduling. Where a truly allergen-free claim is needed, we will tell you honestly whether our facility can guarantee it for that product. Our team can walk through the options for hand cream on a short call, and we will confirm the specification in writing before any deposit is requested.
Every concealer candidate goes through accelerated and real-time stability, including temperature cycling, freeze-thaw, light exposure and centrifuge checks. We also run packaging compatibility testing so the formula does not interact with the closure, lining or pump over the intended shelf life. Results are recorded against MSDS and COA documentation documentation requirements, and we only release a formula once it has held specification for the agreed test window. Our team can walk through the options for concealer on a short call, and we will confirm the specification in writing before any deposit is requested.
Our facility operates under ISO 22716 cosmetics GMP, and we maintain full batch traceability with retained samples for every production run. For toner exported to Latin America, we prepare the technical documentation your importer or responsible person will request, including safety assessments and labelling review. If you need market-specific registration, our regulatory team works with your local partner to assemble the dossier and close any gaps before shipment. Our team can walk through the options for toner on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Sensitive-skin toner development focuses on a short, well-tolerated ingredient list, minimal fragrance and a preservative system chosen for low irritation potential. We can arrange patch testing and ophthalmologist or dermatologist review where your positioning requires it. Formulas built around Collagen are screened for known sensitisers before we present the first samples to you. Our team can walk through the options for toner on a short call, and we will confirm the specification in writing before any deposit is requested.
Cost reduction for lip gloss usually comes from component choice, fill size, carton construction and order consolidation rather than from cheaper raw materials. We review your current bill of materials and identify changes that do not affect the sensory profile the consumer notices. Any substitution is validated against your approved sample, so the lip gloss on shelf performs the same way after the change. Our team can walk through the options for lip gloss on a short call, and we will confirm the specification in writing before any deposit is requested.
We can arrange instrumental and in-use testing to support performance claims for shampoo, including hydration, barrier function and tolerance studies. Claim wording is reviewed against the rules for Southeast Asia so you do not commit to language your dossier cannot support. Where a full clinical study is not justified, we will tell you which claims are defensible on formulation rationale and consumer perception data alone. Our team can walk through the options for shampoo on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Airless pumps, refill pouches and refillable outer packs are all available for hair mask, subject to compatibility testing with your formula. Airless formats suit actives such as Tranexamic Acid because they limit air exposure and allow higher evacuation rates at the end of use. We confirm dose output, priming behaviour and leak resistance during stability so the component performs in the field, not just on the bench. Our team can walk through the options for hair mask on a short call, and we will confirm the specification in writing before any deposit is requested.
