Frequently Asked Questions
Everything you need to know before starting your OEM / ODM project.
We support pilot and seasonal bb cream runs alongside volume programmes, with MOQ from 1,000 units per SKU depending on packaging. Small runs suit market testing, limited editions and influencer launches where speed matters more than unit cost. If the SKU performs, the same specification scales to a full production slot without re-validating stability. Our team can walk through the options for bb cream on a short call, and we will confirm the specification in writing before any deposit is requested.
Every lipstick candidate goes through accelerated and real-time stability, including temperature cycling, freeze-thaw, light exposure and centrifuge checks. We also run packaging compatibility testing so the formula does not interact with the closure, lining or pump over the intended shelf life. Results are recorded against FDA-registered facility documentation requirements, and we only release a formula once it has held specification for the agreed test window. Our team can walk through the options for lipstick on a short call, and we will confirm the specification in writing before any deposit is requested.
Shelf life for eye cream is established through real-time and accelerated stability data rather than assumed from similar products. We confirm the period during which the formula holds its specification for appearance, odour, viscosity, pH and microbial limits, then set the expiry and period-after-opening accordingly. If you plan to sell into Australia and New Zealand, we align the stated shelf life with the documentation your responsible person expects to see. Our team can walk through the options for eye cream on a short call, and we will confirm the specification in writing before any deposit is requested.
Our standard MOQ for mascara private label projects starts from 2,000 units per SKU, depending on the packaging format you choose. For mascara we commonly run wand tubes with custom brushes, and each option carries its own tooling and filling minimums. If you are validating a new market, we can support a lower pilot run so you can test sell-through before committing to a full production slot. Once your formula is locked, scaling from pilot to volume production typically keeps the same specification, so there is no need to re-validate stability. Our team can walk through the options for mascara on a short call, and we will confirm the specification in writing before any deposit is requested.
Scaling facial oil starts with a lab batch, then a pilot batch on production equipment to expose shear, heating and cooling differences that the bench cannot predict. We adjust manufacturing parameters at pilot stage and confirm the bulk batch matches the approved sample on viscosity, appearance and performance. This is where most reformulation costs are avoided, so we do not skip the pilot step even when the timeline is tight. Our team can walk through the options for facial oil on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Send us the current formula or full INCI declaration and we will screen every input against the restricted-substance list applicable to the European Union. Where an ingredient must be removed, we propose a functional replacement built around Glycolic Acid and re-run stability and compatibility testing rather than simply swapping raw materials. You receive a side-by-side comparison of the original and revised foundation so you can judge texture, scent and performance before approving the change. Our team can walk through the options for foundation on a short call, and we will confirm the specification in writing before any deposit is requested.
Recommendations depend on the formula viscosity, fill temperature and climate exposure during transit to the Middle East. Common options for eyeshadow palette include magnetic palettes and compacts, and we confirm closure torque, liner compatibility and drop-test performance before locking the specification. Carton and pallet patterns are planned early so your inbound team receives goods that are scannable, stackable and unlikely to leak in transit. Our team can walk through the options for eyeshadow palette on a short call, and we will confirm the specification in writing before any deposit is requested.
We can arrange instrumental and in-use testing to support performance claims for loose powder, including hydration, barrier function and tolerance studies. Claim wording is reviewed against the rules for North America so you do not commit to language your dossier cannot support. Where a full clinical study is not justified, we will tell you which claims are defensible on formulation rationale and consumer perception data alone. Our team can walk through the options for loose powder on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Sensitive-skin foundation development focuses on a short, well-tolerated ingredient list, minimal fragrance and a preservative system chosen for low irritation potential. We can arrange patch testing and ophthalmologist or dermatologist review where your positioning requires it. Formulas built around Snail Secretion Filtrate are screened for known sensitisers before we present the first samples to you. Our team can walk through the options for foundation on a short call, and we will confirm the specification in writing before any deposit is requested.
For exfoliating pad that is sensitive to heat or freezing, we review the stability data to define an acceptable transit range and plan packaging and routing accordingly. Where needed we use insulated cartons, cool-chain freight or seasonal routing for North America, and we confirm the approach before quoting. We also advise on storage guidance so your warehouse and retail partners keep the product within the validated range. Our team can walk through the options for exfoliating pad on a short call, and we will confirm the specification in writing before any deposit is requested.