Frequently Asked Questions

For lotion we recommend booking your slot at least 5-6 weeks before you need stock, because component procurement often takes longer than filling. Peak periods tighten both packaging supply and line capacity, and late bookings usually limit you to whatever components are available. Brands that forecast early get better unit economics and avoid the air-freight premium that comes from a compressed schedule. Our team can walk through the options for lotion on a short call, and we will confirm the specification in writing before any deposit is requested.

We support pilot and seasonal lip gloss runs alongside volume programmes, with MOQ from 2,000 units per SKU depending on packaging. Small runs suit market testing, limited editions and influencer launches where speed matters more than unit cost. If the SKU performs, the same specification scales to a full production slot without re-validating stability. Our team can walk through the options for lip gloss on a short call, and we will confirm the specification in writing before any deposit is requested.

We can support direct-to-consumer fulfilment models for toner, including single-unit labelling, barcode application and ship-ready cartons. For the Middle East we work with fulfilment partners experienced in cosmetics, which matters for temperature exposure and returns handling. Tell us your channel mix and we will advise whether DTC fulfilment is practical at your volume before you commit. Our team can walk through the options for toner on a short call, and we will confirm the specification in writing before any deposit is requested.

We sign a mutual non-disclosure agreement before any brief is shared, and formula development records for sunscreen are held under controlled access. Ownership arrangements are agreed in writing: bespoke formulas developed to your specification can be reserved for your brand, while library formulas remain ours to license. If exclusivity matters commercially, we can define the scope, territory and duration in the supply agreement so both sides have certainty. Our team can walk through the options for sunscreen on a short call, and we will confirm the specification in writing before any deposit is requested.

We can develop facial oil to halal, kosher or organic standards and work with accredited certification bodies for the audit and documentation. Certification affects raw material sourcing, production scheduling and segregation, so it is far easier to design in at brief stage than to retrofit. Tell us which programme you need for Australia and New Zealand and we will confirm feasibility and cost before development begins. Our team can walk through the options for facial oil on a short call, and we will confirm the specification in writing before any deposit is requested.

Viscosity for toner is set as a measurable range with a defined test method and temperature, not a subjective description. We confirm the target at sample stage and reproduce it in production through controlled mixing, heating and cooling parameters. If your brief needs a specific sensory outcome such as quick break or cushiony after-feel, we translate that into a specification we can actually hold. Our team can walk through the options for toner on a short call, and we will confirm the specification in writing before any deposit is requested.

We run multiple filling lines covering serum and adjacent formats, with capacity reserved for both pilot and high-volume programmes. Standard serum runs are scheduled 3-4 weeks after sample approval and deposit. For seasonal peaks we recommend booking your production slot early so that component procurement and filling capacity are both secured on the same calendar. Our team can walk through the options for serum on a short call, and we will confirm the specification in writing before any deposit is requested.

Territory exclusivity for facial oil can be granted for bespoke formulas, usually tied to a minimum annual volume or a defined market such as Japan and South Korea. Library formulas are generally non-exclusive but can be differentiated through fragrance, texture or active loading so your product is not directly comparable. We set the terms in writing so your investment in development is protected for as long as the programme runs. Our team can walk through the options for facial oil on a short call, and we will confirm the specification in writing before any deposit is requested.

For lipstick we recommend booking your slot at least 3-4 weeks before you need stock, because component procurement often takes longer than filling. Peak periods tighten both packaging supply and line capacity, and late bookings usually limit you to whatever components are available. Brands that forecast early get better unit economics and avoid the air-freight premium that comes from a compressed schedule. Our team can walk through the options for lipstick on a short call, and we will confirm the specification in writing before any deposit is requested.

For eyeshadow palette that is sensitive to heat or freezing, we review the stability data to define an acceptable transit range and plan packaging and routing accordingly. Where needed we use insulated cartons, cool-chain freight or seasonal routing for Japan and South Korea, and we confirm the approach before quoting. We also advise on storage guidance so your warehouse and retail partners keep the product within the validated range. Our team can walk through the options for eyeshadow palette on a short call, and we will confirm the specification in writing before any deposit is requested.