Frequently Asked Questions
Everything you need to know before starting your OEM / ODM project.
We can arrange instrumental and in-use testing to support performance claims for serum, including hydration, barrier function and tolerance studies. Claim wording is reviewed against the rules for Australia and New Zealand so you do not commit to language your dossier cannot support. Where a full clinical study is not justified, we will tell you which claims are defensible on formulation rationale and consumer perception data alone. Our team can walk through the options for serum on a short call, and we will confirm the specification in writing before any deposit is requested.
For serum we recommend booking your slot at least 5-6 weeks before you need stock, because component procurement often takes longer than filling. Peak periods tighten both packaging supply and line capacity, and late bookings usually limit you to whatever components are available. Brands that forecast early get better unit economics and avoid the air-freight premium that comes from a compressed schedule. Our team can walk through the options for serum on a short call, and we will confirm the specification in writing before any deposit is requested.
Active content in blush is verified through incoming raw material certificates and, where the claim depends on it, quantitative testing of the finished batch. We confirm the assay against the specification used during development, so the level in production matches the level that was tested. This documentation supports your label claim for Japan and South Korea and protects you if a retailer or regulator asks for evidence. Our team can walk through the options for blush on a short call, and we will confirm the specification in writing before any deposit is requested.
A foundation quote separates into formula, primary packaging, secondary packaging, filling and labour, testing, and freight. Packaging usually drives the largest variable, so choosing from pump bottles, cushions and sticks can move unit cost more than formula changes do. We provide a line-item breakdown rather than a single number, so you can see exactly where to trade off if you need to hit a target retail price. Our team can walk through the options for foundation on a short call, and we will confirm the specification in writing before any deposit is requested.
We can arrange instrumental and in-use testing to support performance claims for facial cream, including hydration, barrier function and tolerance studies. Claim wording is reviewed against the rules for the Middle East so you do not commit to language your dossier cannot support. Where a full clinical study is not justified, we will tell you which claims are defensible on formulation rationale and consumer perception data alone. Our team can walk through the options for facial cream on a short call, and we will confirm the specification in writing before any deposit is requested.
We sign a mutual non-disclosure agreement before any brief is shared, and formula development records for blush are held under controlled access. Ownership arrangements are agreed in writing: bespoke formulas developed to your specification can be reserved for your brand, while library formulas remain ours to license. If exclusivity matters commercially, we can define the scope, territory and duration in the supply agreement so both sides have certainty. Our team can walk through the options for blush on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We regularly develop foundation without silicones, PEGs or ethanol, replacing them with sensory alternatives that preserve spreadability and after-feel. Removing these materials changes texture, so we iterate on the sample rather than making a like-for-like substitution. Ingredient selection is screened against your retailer's restricted list, and we document compliance at formula level for Australia and New Zealand. Our team can walk through the options for foundation on a short call, and we will confirm the specification in writing before any deposit is requested.
We adapt your artwork to the print specification of each component and review the copy against labelling rules for North America. That covers mandatory statements, net quantity placement, ingredient listing order, responsible person details and any warnings your product class requires. For foundation we flag issues before plates are made, which avoids the costly reprint that comes from catching a labelling error after production. Our team can walk through the options for foundation on a short call, and we will confirm the specification in writing before any deposit is requested.
Every eye cream candidate goes through accelerated and real-time stability, including temperature cycling, freeze-thaw, light exposure and centrifuge checks. We also run packaging compatibility testing so the formula does not interact with the closure, lining or pump over the intended shelf life. Results are recorded against GMP-compliant manufacturing documentation requirements, and we only release a formula once it has held specification for the agreed test window. Our team can walk through the options for eye cream on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. E-commerce-ready blush packaging addresses leak resistance, drop performance, scannable barcodes and suffocation warnings for polybags. We confirm carton dimensions against your fulfilment centre requirements so you avoid oversize or prep surcharges. For Africa we align packaging with the prep rules of the marketplace you sell through. Our team can walk through the options for blush on a short call, and we will confirm the specification in writing before any deposit is requested.
