Frequently Asked Questions
Everything you need to know before starting your OEM / ODM project.
Yes. Closure and pump compatibility for blush is tested during stability, covering dose output, priming, leak resistance and any interaction between formula and gasket materials. Options such as powder compacts and cream pots behave very differently with low-viscosity versus high-viscosity bases, which is why this testing happens before tooling is committed. Catching a pump incompatibility at this stage avoids the field complaints that follow a rushed launch. Our team can walk through the options for blush on a short call, and we will confirm the specification in writing before any deposit is requested.
Each exfoliating pad shipment includes the certificate of analysis, packing list, commercial invoice and any export documents required for North America. On request we provide batch manufacturing records, stability summaries and the safety documentation your importer needs for customs clearance. Documents are prepared alongside production rather than after it, which prevents the common delay where goods are ready but paperwork is not. Our team can walk through the options for exfoliating pad on a short call, and we will confirm the specification in writing before any deposit is requested.
Each blush shipment includes the certificate of analysis, packing list, commercial invoice and any export documents required for Southeast Asia. On request we provide batch manufacturing records, stability summaries and the safety documentation your importer needs for customs clearance. Documents are prepared alongside production rather than after it, which prevents the common delay where goods are ready but paperwork is not. Our team can walk through the options for blush on a short call, and we will confirm the specification in writing before any deposit is requested.
Shelf life for bb cream is established through real-time and accelerated stability data rather than assumed from similar products. We confirm the period during which the formula holds its specification for appearance, odour, viscosity, pH and microbial limits, then set the expiry and period-after-opening accordingly. If you plan to sell into Latin America, we align the stated shelf life with the documentation your responsible person expects to see. Our team can walk through the options for bb cream on a short call, and we will confirm the specification in writing before any deposit is requested.
Allergen declaration for lipstick is built from the full formula including fragrance composition, and we review it against the list applicable to North America. Production lines are cleaned between runs under a documented procedure, and shared-equipment risk is assessed before scheduling. Where a truly allergen-free claim is needed, we will tell you honestly whether our facility can guarantee it for that product. Our team can walk through the options for lipstick on a short call, and we will confirm the specification in writing before any deposit is requested.
We support registration for the European Union by preparing the technical documentation your responsible person or importer must hold on file. That includes the safety assessment inputs, product categorisation, labelling review and the formula disclosure needed for serum. Our regulatory team works alongside your local partner, so the submission reflects how the product will actually be sold rather than a generic template. Our team can walk through the options for serum on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. E-commerce-ready lipstick packaging addresses leak resistance, drop performance, scannable barcodes and suffocation warnings for polybags. We confirm carton dimensions against your fulfilment centre requirements so you avoid oversize or prep surcharges. For Australia and New Zealand we align packaging with the prep rules of the marketplace you sell through. Our team can walk through the options for lipstick on a short call, and we will confirm the specification in writing before any deposit is requested.
We work with established fragrance houses and can match a target profile or build a new one around your positioning for essence. If you have a benchmark, share it and we will develop to that direction, including fragrance-free or low-allergen options where your retailer requires them. Fragrance is assessed during stability so the scent does not drift or discolour the essence base over time. Our team can walk through the options for essence on a short call, and we will confirm the specification in writing before any deposit is requested.
Scaling lotion starts with a lab batch, then a pilot batch on production equipment to expose shear, heating and cooling differences that the bench cannot predict. We adjust manufacturing parameters at pilot stage and confirm the bulk batch matches the approved sample on viscosity, appearance and performance. This is where most reformulation costs are avoided, so we do not skip the pilot step even when the timeline is tight. Our team can walk through the options for lotion on a short call, and we will confirm the specification in writing before any deposit is requested.
Scaling eyeshadow palette starts with a lab batch, then a pilot batch on production equipment to expose shear, heating and cooling differences that the bench cannot predict. We adjust manufacturing parameters at pilot stage and confirm the bulk batch matches the approved sample on viscosity, appearance and performance. This is where most reformulation costs are avoided, so we do not skip the pilot step even when the timeline is tight. Our team can walk through the options for eyeshadow palette on a short call, and we will confirm the specification in writing before any deposit is requested.
