FAQ Archive
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We support registration for Japan and South Korea by preparing the technical documentation your responsible person or importer must hold on file. That includes the safety assessment inputs, product categorisation, labelling review and the formula disclosure needed for hair mask. Our regulatory team works alongside your local partner, so the submission reflects how the product will actually be sold rather than a generic template. Our team can walk through the options for hair mask on a short call, and we will confirm the specification in writing before any deposit is requested.
Territory exclusivity for concealer can be granted for bespoke formulas, usually tied to a minimum annual volume or a defined market such as North America. Library formulas are generally non-exclusive but can be differentiated through fragrance, texture or active loading so your product is not directly comparable. We set the terms in writing so your investment in development is protected for as long as the programme runs. Our team can walk through the options for concealer on a short call, and we will confirm the specification in writing before any deposit is requested.
We sign a mutual non-disclosure agreement before any brief is shared, and formula development records for lotion are held under controlled access. Ownership arrangements are agreed in writing: bespoke formulas developed to your specification can be reserved for your brand, while library formulas remain ours to license. If exclusivity matters commercially, we can define the scope, territory and duration in the supply agreement so both sides have certainty. Our team can walk through the options for lotion on a short call, and we will confirm the specification in writing before any deposit is requested.
Every setting spray candidate goes through accelerated and real-time stability, including temperature cycling, freeze-thaw, light exposure and centrifuge checks. We also run packaging compatibility testing so the formula does not interact with the closure, lining or pump over the intended shelf life. Results are recorded against FDA-registered facility documentation requirements, and we only release a formula once it has held specification for the agreed test window. Our team can walk through the options for setting spray on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Send us the current formula or full INCI declaration and we will screen every input against the restricted-substance list applicable to the European Union. Where an ingredient must be removed, we propose a functional replacement built around Ceramide and re-run stability and compatibility testing rather than simply swapping raw materials. You receive a side-by-side comparison of the original and revised sunscreen so you can judge texture, scent and performance before approving the change. Our team can walk through the options for sunscreen on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Sensitive-skin lip gloss development focuses on a short, well-tolerated ingredient list, minimal fragrance and a preservative system chosen for low irritation potential. We can arrange patch testing and ophthalmologist or dermatologist review where your positioning requires it. Formulas built around Niacinamide are screened for known sensitisers before we present the first samples to you. Our team can walk through the options for lip gloss on a short call, and we will confirm the specification in writing before any deposit is requested.
A sunscreen quote separates into formula, primary packaging, secondary packaging, filling and labour, testing, and freight. Packaging usually drives the largest variable, so choosing from tubes, sticks and cushion compacts can move unit cost more than formula changes do. We provide a line-item breakdown rather than a single number, so you can see exactly where to trade off if you need to hit a target retail price. Our team can walk through the options for sunscreen on a short call, and we will confirm the specification in writing before any deposit is requested.
Recommendations depend on the formula viscosity, fill temperature and climate exposure during transit to the European Union. Common options for eyeshadow palette include magnetic palettes and compacts, and we confirm closure torque, liner compatibility and drop-test performance before locking the specification. Carton and pallet patterns are planned early so your inbound team receives goods that are scannable, stackable and unlikely to leak in transit. Our team can walk through the options for eyeshadow palette on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We develop serum around a specific benefit story such as oil control and pore refining, selecting actives like Galactomyces Ferment at levels that are defensible and stable. Formulas are adapted to climate, consumer habits and the regulatory expectations of Southeast Asia rather than reused unchanged across regions. We recommend packaging from dropper bottles and airless pumps once the formula direction is agreed, and confirm everything under MoCRA-ready facility registration for the US documentation. Our team can walk through the options for serum on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. E-commerce-ready body wash packaging addresses leak resistance, drop performance, scannable barcodes and suffocation warnings for polybags. We confirm carton dimensions against your fulfilment centre requirements so you avoid oversize or prep surcharges. For North America we align packaging with the prep rules of the marketplace you sell through. Our team can walk through the options for body wash on a short call, and we will confirm the specification in writing before any deposit is requested.
For shampoo that is sensitive to heat or freezing, we review the stability data to define an acceptable transit range and plan packaging and routing accordingly. Where needed we use insulated cartons, cool-chain freight or seasonal routing for North America, and we confirm the approach before quoting. We also advise on storage guidance so your warehouse and retail partners keep the product within the validated range. Our team can walk through the options for shampoo on a short call, and we will confirm the specification in writing before any deposit is requested.
We can support direct-to-consumer fulfilment models for shampoo, including single-unit labelling, barcode application and ship-ready cartons. For Africa we work with fulfilment partners experienced in cosmetics, which matters for temperature exposure and returns handling. Tell us your channel mix and we will advise whether DTC fulfilment is practical at your volume before you commit. Our team can walk through the options for shampoo on a short call, and we will confirm the specification in writing before any deposit is requested.