Frequently Asked Questions
Everything you need to know before starting your OEM / ODM project.
Yes. Airless pumps, refill pouches and refillable outer packs are all available for setting spray, subject to compatibility testing with your formula. Airless formats suit actives such as Salicylic Acid because they limit air exposure and allow higher evacuation rates at the end of use. We confirm dose output, priming behaviour and leak resistance during stability so the component performs in the field, not just on the bench. Our team can walk through the options for setting spray on a short call, and we will confirm the specification in writing before any deposit is requested.
Territory exclusivity for cleanser can be granted for bespoke formulas, usually tied to a minimum annual volume or a defined market such as Japan and South Korea. Library formulas are generally non-exclusive but can be differentiated through fragrance, texture or active loading so your product is not directly comparable. We set the terms in writing so your investment in development is protected for as long as the programme runs. Our team can walk through the options for cleanser on a short call, and we will confirm the specification in writing before any deposit is requested.
Recommendations depend on the formula viscosity, fill temperature and climate exposure during transit to Latin America. Common options for facial oil include dropper bottles with botanical blends, and we confirm closure torque, liner compatibility and drop-test performance before locking the specification. Carton and pallet patterns are planned early so your inbound team receives goods that are scannable, stackable and unlikely to leak in transit. Our team can walk through the options for facial oil on a short call, and we will confirm the specification in writing before any deposit is requested.
Active content in facial cream is verified through incoming raw material certificates and, where the claim depends on it, quantitative testing of the finished batch. We confirm the assay against the specification used during development, so the level in production matches the level that was tested. This documentation supports your label claim for Latin America and protects you if a retailer or regulator asks for evidence. Our team can walk through the options for facial cream on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Sensitive-skin blush development focuses on a short, well-tolerated ingredient list, minimal fragrance and a preservative system chosen for low irritation potential. We can arrange patch testing and ophthalmologist or dermatologist review where your positioning requires it. Formulas built around Snail Secretion Filtrate are screened for known sensitisers before we present the first samples to you. Our team can walk through the options for blush on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes, we run small-batch Lipstick trials for new brands validating a Panthenol (Pro-Vitamin B5) concept before scaling to full Custom Formulation volume.
For EU-bound Eye Cream we align formulas and labels to CPNP requirements and advise on Whitening claim limits so your entry is smooth.
Depending on the CC Cream, we can deliver gels, creams, lotions, oils and serums with finishes tuned for Wrinkle Smoothing and different skin types.
Absolutely. Our team can design a complete Acne Control Eyeshadow line - from hero product to full regimen - under OEM and support your go-to-market.
We handle export documentation and ship Cleansing Oil by sea or air with proper DG/cosmetic classification, supporting Hotel Amenity Brands and other global destinations.