Frequently Asked Questions
Everything you need to know before starting your OEM / ODM project.
For shampoo we recommend booking your slot at least 4-5 weeks before you need stock, because component procurement often takes longer than filling. Peak periods tighten both packaging supply and line capacity, and late bookings usually limit you to whatever components are available. Brands that forecast early get better unit economics and avoid the air-freight premium that comes from a compressed schedule. Our team can walk through the options for shampoo on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Beyond filling, we support packaging design, component sourcing and artwork adaptation for shampoo. Popular choices include bottles and salon-size containers, and we work with established mould suppliers when you need a custom silhouette. Our team checks component compatibility with your formula during stability testing, which prevents leaking, panel swelling or pump failure after filling. Our team can walk through the options for shampoo on a short call, and we will confirm the specification in writing before any deposit is requested.
We adapt your artwork to the print specification of each component and review the copy against labelling rules for North America. That covers mandatory statements, net quantity placement, ingredient listing order, responsible person details and any warnings your product class requires. For body wash we flag issues before plates are made, which avoids the costly reprint that comes from catching a labelling error after production. Our team can walk through the options for body wash on a short call, and we will confirm the specification in writing before any deposit is requested.
For sunscreen that is sensitive to heat or freezing, we review the stability data to define an acceptable transit range and plan packaging and routing accordingly. Where needed we use insulated cartons, cool-chain freight or seasonal routing for the European Union, and we confirm the approach before quoting. We also advise on storage guidance so your warehouse and retail partners keep the product within the validated range. Our team can walk through the options for sunscreen on a short call, and we will confirm the specification in writing before any deposit is requested.
A sunscreen sample kit typically includes the formula in your chosen packaging, the specification sheet, and available variants on texture or active loading. If your brief centres on Snail Secretion Filtrate, we may include a comparison against a benchmark so you can judge the difference directly. Samples ship with enough volume for your team to run internal evaluation rather than a single-use sachet. Our team can walk through the options for sunscreen on a short call, and we will confirm the specification in writing before any deposit is requested.
We support vegan, cruelty-free and clean-beauty positioning for cleansing balm and can formulate without animal-derived inputs, parabens or specific preservative systems on request. Ingredient selection is screened against your target retailer's restricted-substance list, and we document compliance at formula level. Certification bodies differ by market, so we align the dossier with the programme you intend to register in Southeast Asia. Our team can walk through the options for cleansing balm on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We develop lipstick around a specific benefit story such as firming and lifting, selecting actives like Squalane at levels that are defensible and stable. Formulas are adapted to climate, consumer habits and the regulatory expectations of Australia and New Zealand rather than reused unchanged across regions. We recommend packaging from bullet cases and slim sticks once the formula direction is agreed, and confirm everything under FDA-registered facility documentation. Our team can walk through the options for lipstick on a short call, and we will confirm the specification in writing before any deposit is requested.
Every mascara batch is released against agreed specification, and any batch that fails is quarantined before it leaves our facility. If a non-conformance is confirmed on your side, we investigate against retained samples and batch records, then agree a corrective action and replacement or credit. The acceptance criteria for mascara are written into the order confirmation up front, so disputes about what constitutes a defect are rare. Our team can walk through the options for mascara on a short call, and we will confirm the specification in writing before any deposit is requested.
Every cleanser candidate goes through accelerated and real-time stability, including temperature cycling, freeze-thaw, light exposure and centrifuge checks. We also run packaging compatibility testing so the formula does not interact with the closure, lining or pump over the intended shelf life. Results are recorded against MoCRA-ready facility registration for the US documentation requirements, and we only release a formula once it has held specification for the agreed test window. Our team can walk through the options for cleanser on a short call, and we will confirm the specification in writing before any deposit is requested.
We support vegan, cruelty-free and clean-beauty positioning for cleanser and can formulate without animal-derived inputs, parabens or specific preservative systems on request. Ingredient selection is screened against your target retailer's restricted-substance list, and we document compliance at formula level. Certification bodies differ by market, so we align the dossier with the programme you intend to register in Latin America. Our team can walk through the options for cleanser on a short call, and we will confirm the specification in writing before any deposit is requested.
