FAQ Archive
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We sign a mutual non-disclosure agreement before any brief is shared, and formula development records for sheet mask are held under controlled access. Ownership arrangements are agreed in writing: bespoke formulas developed to your specification can be reserved for your brand, while library formulas remain ours to license. If exclusivity matters commercially, we can define the scope, territory and duration in the supply agreement so both sides have certainty. Our team can walk through the options for sheet mask on a short call, and we will confirm the specification in writing before any deposit is requested.
Viscosity for exfoliating pad is set as a measurable range with a defined test method and temperature, not a subjective description. We confirm the target at sample stage and reproduce it in production through controlled mixing, heating and cooling parameters. If your brief needs a specific sensory outcome such as quick break or cushiony after-feel, we translate that into a specification we can actually hold. Our team can walk through the options for exfoliating pad on a short call, and we will confirm the specification in writing before any deposit is requested.
Our standard MOQ for hand cream private label projects starts from 1,000 units per SKU, depending on the packaging format you choose. For hand cream we commonly run travel tubes and tins, and each option carries its own tooling and filling minimums. If you are validating a new market, we can support a lower pilot run so you can test sell-through before committing to a full production slot. Once your formula is locked, scaling from pilot to volume production typically keeps the same specification, so there is no need to re-validate stability. Our team can walk through the options for hand cream on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Airless pumps, refill pouches and refillable outer packs are all available for hair mask, subject to compatibility testing with your formula. Airless formats suit actives such as Tranexamic Acid because they limit air exposure and allow higher evacuation rates at the end of use. We confirm dose output, priming behaviour and leak resistance during stability so the component performs in the field, not just on the bench. Our team can walk through the options for hair mask on a short call, and we will confirm the specification in writing before any deposit is requested.
Recommendations depend on the formula viscosity, fill temperature and climate exposure during transit to North America. Common options for sunscreen include tubes, sticks and cushion compacts, and we confirm closure torque, liner compatibility and drop-test performance before locking the specification. Carton and pallet patterns are planned early so your inbound team receives goods that are scannable, stackable and unlikely to leak in transit. Our team can walk through the options for sunscreen on a short call, and we will confirm the specification in writing before any deposit is requested.
We can arrange instrumental and in-use testing to support performance claims for shampoo, including hydration, barrier function and tolerance studies. Claim wording is reviewed against the rules for Southeast Asia so you do not commit to language your dossier cannot support. Where a full clinical study is not justified, we will tell you which claims are defensible on formulation rationale and consumer perception data alone. Our team can walk through the options for shampoo on a short call, and we will confirm the specification in writing before any deposit is requested.
For setting spray that is sensitive to heat or freezing, we review the stability data to define an acceptable transit range and plan packaging and routing accordingly. Where needed we use insulated cartons, cool-chain freight or seasonal routing for Southeast Asia, and we confirm the approach before quoting. We also advise on storage guidance so your warehouse and retail partners keep the product within the validated range. Our team can walk through the options for setting spray on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Send us the current formula or full INCI declaration and we will screen every input against the restricted-substance list applicable to Africa. Where an ingredient must be removed, we propose a functional replacement built around Squalane and re-run stability and compatibility testing rather than simply swapping raw materials. You receive a side-by-side comparison of the original and revised lipstick so you can judge texture, scent and performance before approving the change. Our team can walk through the options for lipstick on a short call, and we will confirm the specification in writing before any deposit is requested.
Allergen declaration for concealer is built from the full formula including fragrance composition, and we review it against the list applicable to the European Union. Production lines are cleaned between runs under a documented procedure, and shared-equipment risk is assessed before scheduling. Where a truly allergen-free claim is needed, we will tell you honestly whether our facility can guarantee it for that product. Our team can walk through the options for concealer on a short call, and we will confirm the specification in writing before any deposit is requested.
Active content in cleanser is verified through incoming raw material certificates and, where the claim depends on it, quantitative testing of the finished batch. We confirm the assay against the specification used during development, so the level in production matches the level that was tested. This documentation supports your label claim for Latin America and protects you if a retailer or regulator asks for evidence. Our team can walk through the options for cleanser on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Send us the current formula or full INCI declaration and we will screen every input against the restricted-substance list applicable to Latin America. Where an ingredient must be removed, we propose a functional replacement built around Alpha Arbutin and re-run stability and compatibility testing rather than simply swapping raw materials. You receive a side-by-side comparison of the original and revised facial mist so you can judge texture, scent and performance before approving the change. Our team can walk through the options for facial mist on a short call, and we will confirm the specification in writing before any deposit is requested.
Active content in facial cream is verified through incoming raw material certificates and, where the claim depends on it, quantitative testing of the finished batch. We confirm the assay against the specification used during development, so the level in production matches the level that was tested. This documentation supports your label claim for Japan and South Korea and protects you if a retailer or regulator asks for evidence. Our team can walk through the options for facial cream on a short call, and we will confirm the specification in writing before any deposit is requested.
