FAQ Archive · 2026
Browse archived content by publish date.
Viscosity for lotion is set as a measurable range with a defined test method and temperature, not a subjective description. We confirm the target at sample stage and reproduce it in production through controlled mixing, heating and cooling parameters. If your brief needs a specific sensory outcome such as quick break or cushiony after-feel, we translate that into a specification we can actually hold. Our team can walk through the options for lotion on a short call, and we will confirm the specification in writing before any deposit is requested.
Scaling shampoo starts with a lab batch, then a pilot batch on production equipment to expose shear, heating and cooling differences that the bench cannot predict. We adjust manufacturing parameters at pilot stage and confirm the bulk batch matches the approved sample on viscosity, appearance and performance. This is where most reformulation costs are avoided, so we do not skip the pilot step even when the timeline is tight. Our team can walk through the options for shampoo on a short call, and we will confirm the specification in writing before any deposit is requested.
Allergen declaration for hand cream is built from the full formula including fragrance composition, and we review it against the list applicable to the Middle East. Production lines are cleaned between runs under a documented procedure, and shared-equipment risk is assessed before scheduling. Where a truly allergen-free claim is needed, we will tell you honestly whether our facility can guarantee it for that product. Our team can walk through the options for hand cream on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. Sensitive-skin toner development focuses on a short, well-tolerated ingredient list, minimal fragrance and a preservative system chosen for low irritation potential. We can arrange patch testing and ophthalmologist or dermatologist review where your positioning requires it. Formulas built around Collagen are screened for known sensitisers before we present the first samples to you. Our team can walk through the options for toner on a short call, and we will confirm the specification in writing before any deposit is requested.
Every concealer candidate goes through accelerated and real-time stability, including temperature cycling, freeze-thaw, light exposure and centrifuge checks. We also run packaging compatibility testing so the formula does not interact with the closure, lining or pump over the intended shelf life. Results are recorded against MSDS and COA documentation documentation requirements, and we only release a formula once it has held specification for the agreed test window. Our team can walk through the options for concealer on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We develop sunscreen around a specific benefit story such as gentle exfoliation and smoothing, selecting actives like Green Tea Extract at levels that are defensible and stable. Formulas are adapted to climate, consumer habits and the regulatory expectations of North America rather than reused unchanged across regions. We recommend packaging from tubes, sticks and cushion compacts once the formula direction is agreed, and confirm everything under FDA-registered facility documentation. Our team can walk through the options for sunscreen on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. We source PCR resin, glass, aluminium and mono-material components for essence and can document recycled content for your sustainability reporting. Recycled resin can vary in colour and wall consistency, so we qualify the component with your formula before committing to a production run. We will be direct about what is genuinely recyclable in Africa rather than repeating a claim your customers may challenge. Our team can walk through the options for essence on a short call, and we will confirm the specification in writing before any deposit is requested.
Recommendations depend on the formula viscosity, fill temperature and climate exposure during transit to Africa. Common options for foundation include pump bottles, cushions and sticks, and we confirm closure torque, liner compatibility and drop-test performance before locking the specification. Carton and pallet patterns are planned early so your inbound team receives goods that are scannable, stackable and unlikely to leak in transit. Our team can walk through the options for foundation on a short call, and we will confirm the specification in writing before any deposit is requested.
To quote a bb cream project we need your target positioning, the benefit story you want to lead with, preferred packaging format, estimated annual volume and destination market. If you have a benchmark product, share the ingredient list and any performance claims you need to support. With that brief we can propose a formula direction using Hyaluronic Acid, recommend tubes with SPF options, and come back with an indicative cost and timeline. Our team can walk through the options for bb cream on a short call, and we will confirm the specification in writing before any deposit is requested.
Every bb cream batch is released against agreed specification, and any batch that fails is quarantined before it leaves our facility. If a non-conformance is confirmed on your side, we investigate against retained samples and batch records, then agree a corrective action and replacement or credit. The acceptance criteria for bb cream are written into the order confirmation up front, so disputes about what constitutes a defect are rare. Our team can walk through the options for bb cream on a short call, and we will confirm the specification in writing before any deposit is requested.
Yes. E-commerce-ready facial cream packaging addresses leak resistance, drop performance, scannable barcodes and suffocation warnings for polybags. We confirm carton dimensions against your fulfilment centre requirements so you avoid oversize or prep surcharges. For North America we align packaging with the prep rules of the marketplace you sell through. Our team can walk through the options for facial cream on a short call, and we will confirm the specification in writing before any deposit is requested.
We support registration for Japan and South Korea by preparing the technical documentation your responsible person or importer must hold on file. That includes the safety assessment inputs, product categorisation, labelling review and the formula disclosure needed for mascara. Our regulatory team works alongside your local partner, so the submission reflects how the product will actually be sold rather than a generic template. Our team can walk through the options for mascara on a short call, and we will confirm the specification in writing before any deposit is requested.
