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FAQ Archive · 2026

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We support pilot and seasonal facial oil runs alongside volume programmes, with MOQ from 3,000 units per SKU depending on packaging. Small runs suit market testing, limited editions and influencer launches where speed matters more than unit cost. If the SKU performs, the same specification scales to a full production slot without re-validating stability. Our team can walk through the options for facial oil on a short call, and we will confirm the specification in writing before any deposit is requested.

A serum quote separates into formula, primary packaging, secondary packaging, filling and labour, testing, and freight. Packaging usually drives the largest variable, so choosing from dropper bottles and airless pumps can move unit cost more than formula changes do. We provide a line-item breakdown rather than a single number, so you can see exactly where to trade off if you need to hit a target retail price. Our team can walk through the options for serum on a short call, and we will confirm the specification in writing before any deposit is requested.

Shelf life for body wash is established through real-time and accelerated stability data rather than assumed from similar products. We confirm the period during which the formula holds its specification for appearance, odour, viscosity, pH and microbial limits, then set the expiry and period-after-opening accordingly. If you plan to sell into Australia and New Zealand, we align the stated shelf life with the documentation your responsible person expects to see. Our team can walk through the options for body wash on a short call, and we will confirm the specification in writing before any deposit is requested.

Viscosity for lipstick is set as a measurable range with a defined test method and temperature, not a subjective description. We confirm the target at sample stage and reproduce it in production through controlled mixing, heating and cooling parameters. If your brief needs a specific sensory outcome such as quick break or cushiony after-feel, we translate that into a specification we can actually hold. Our team can walk through the options for lipstick on a short call, and we will confirm the specification in writing before any deposit is requested.

Yes. Sensitive-skin lipstick development focuses on a short, well-tolerated ingredient list, minimal fragrance and a preservative system chosen for low irritation potential. We can arrange patch testing and ophthalmologist or dermatologist review where your positioning requires it. Formulas built around Ceramide are screened for known sensitisers before we present the first samples to you. Our team can walk through the options for lipstick on a short call, and we will confirm the specification in writing before any deposit is requested.

We sign a mutual non-disclosure agreement before any brief is shared, and formula development records for serum are held under controlled access. Ownership arrangements are agreed in writing: bespoke formulas developed to your specification can be reserved for your brand, while library formulas remain ours to license. If exclusivity matters commercially, we can define the scope, territory and duration in the supply agreement so both sides have certainty. Our team can walk through the options for serum on a short call, and we will confirm the specification in writing before any deposit is requested.

We can develop foundation with alternative preservation strategies, including multifunctional humectants, low-water systems and barrier packaging that reduces microbial risk. Truly preservative-free claims depend on the format and how the consumer uses it, so we will tell you honestly whether the claim is defensible for your product. Every candidate still passes challenge testing, and we document the rationale so your Australia and New Zealand submission is supported by data rather than marketing language. Our team can walk through the options for foundation on a short call, and we will confirm the specification in writing before any deposit is requested.

We can develop cleansing balm with alternative preservation strategies, including multifunctional humectants, low-water systems and barrier packaging that reduces microbial risk. Truly preservative-free claims depend on the format and how the consumer uses it, so we will tell you honestly whether the claim is defensible for your product. Every candidate still passes challenge testing, and we document the rationale so your Southeast Asia submission is supported by data rather than marketing language. Our team can walk through the options for cleansing balm on a short call, and we will confirm the specification in writing before any deposit is requested.

Territory exclusivity for shampoo can be granted for bespoke formulas, usually tied to a minimum annual volume or a defined market such as Latin America. Library formulas are generally non-exclusive but can be differentiated through fragrance, texture or active loading so your product is not directly comparable. We set the terms in writing so your investment in development is protected for as long as the programme runs. Our team can walk through the options for shampoo on a short call, and we will confirm the specification in writing before any deposit is requested.

We run multiple filling lines covering eye cream and adjacent formats, with capacity reserved for both pilot and high-volume programmes. Standard eye cream runs are scheduled 3-4 weeks after sample approval and deposit. For seasonal peaks we recommend booking your production slot early so that component procurement and filling capacity are both secured on the same calendar. Our team can walk through the options for eye cream on a short call, and we will confirm the specification in writing before any deposit is requested.

Yes. We develop hair mask around a specific benefit story such as soothing and barrier repair, selecting actives like Argan Oil at levels that are defensible and stable. Formulas are adapted to climate, consumer habits and the regulatory expectations of the European Union rather than reused unchanged across regions. We recommend packaging from jars and sachets once the formula direction is agreed, and confirm everything under ISO 22716 cosmetics GMP documentation. Our team can walk through the options for hair mask on a short call, and we will confirm the specification in writing before any deposit is requested.

We work with established fragrance houses and can match a target profile or build a new one around your positioning for lotion. If you have a benchmark, share it and we will develop to that direction, including fragrance-free or low-allergen options where your retailer requires them. Fragrance is assessed during stability so the scent does not drift or discolour the lotion base over time. Our team can walk through the options for lotion on a short call, and we will confirm the specification in writing before any deposit is requested.

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